Returns and exchanges

If you are not entirely satisfied with your purchase, you can return or exchange your products within 14 days from the date you received them. Contact us to receive the return details.

To return the product, the item must be unused and in the same condition as you received it. Additionally, we require the proof of purchase. The item should be returned in the original packaging (including the linen bag).

Once we receive your return, we will notify you by email and let you know when we are proceeding with your refund. Please note, that we are only able to process the returns that we have received.

If you have purchased the item from a third party (other than thefnrm.com or The FNRM Pop up), the return should be handled directly with them.

Unfortunately, we are not able to provide free return. Personalized items cannot be exchanged or returned.

Please, contact us if you have any questions.